Frequently asked questions

Everything you need to know about selling your car to us. Still not sure? Call or WhatsApp Lex on 07917 698659.

How do I get a valuation for my car?

Send us a few photos and your car’s details through our online form or by WhatsApp on 07917 698659. We’ll come back with a fair price, usually the same day. It’s free with no obligation.

Is the valuation free and is there any obligation?

Yes, it’s completely free, and there’s no obligation to sell. You only go ahead if you’re happy with our offer.

Do you really come to me to collect the car?

Yes. Lex travels across the UK — particularly the North — to view, pay for and collect cars, so you don’t need to drive anywhere or arrange transport. Collection is free.

How do you pay me?

Payment is made promptly at collection, once we’ve seen the car and confirmed the agreed price.

Will you buy a damaged car or a non-runner?

Often, yes. We buy runners, non-runners, accident-damaged cars, high-mileage cars and MOT failures. Just send clear photos and describe any faults so we can price it accurately.

Do you buy vans and camper vans?

Yes. As well as cars, we buy panel vans, crew vans and camper vans.

What paperwork do I need?

Ideally the V5C (logbook), your service history and both keys. If you don’t have the V5C, we’ll supply the details for you to send to the DVLA, and we reduce our offer by £40 to cover the DVLA cost of a replacement.

Do you buy cars on finance?

It can sometimes be arranged, but the outstanding finance needs settling as part of the sale. Tell us the details and we’ll explain your options.

How is the price worked out?

We base our offers on real market values for your car’s make, model, year, mileage and condition. We’re honest about how we reach the figure.

How much is my car worth?

The best way to find out how much your car is worth is to get a free valuation. Send your registration, mileage and a few photos and we’ll give you a fair, market-based price the same day — free and with no obligation.

Why sell to you rather than a big online buyer?

You deal with a real person who pays a fair price and sticks to it — no automated quotes that drop when someone arrives. We’re an established Scarborough trader with 25+ years’ experience.

Which areas do you cover?

We’re based in Scarborough, North Yorkshire, and cover the whole of the UK. Yorkshire and the North are closest, but distance is rarely a problem.

How quickly can you collect?

Often within a day or two of agreeing a price, at a time that suits you.

Ready to sell your car?

Send a few photos for a free, no-obligation price today. We come to you.

Call WhatsApp Get Valuation